<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Customer Intelligence on Erkan Çetinkaya</title><link>https://cetinkaya.me/tags/customer-intelligence/</link><description>Recent content in Customer Intelligence on Erkan Çetinkaya</description><generator>Hugo</generator><language>en-us</language><lastBuildDate>Tue, 30 Jun 2026 00:00:00 +0000</lastBuildDate><atom:link href="https://cetinkaya.me/tags/customer-intelligence/index.xml" rel="self" type="application/rss+xml"/><item><title>Joe Girard Didn’t Have Big Data. He Had Something Better.</title><link>https://cetinkaya.me/articles/joe-girard-didnt-have-big-data-he-had-something-better/</link><pubDate>Tue, 30 Jun 2026 00:00:00 +0000</pubDate><guid>https://cetinkaya.me/articles/joe-girard-didnt-have-big-data-he-had-something-better/</guid><description>Joe Girard built customer intelligence with people, notes, referrals, memory, and discipline. Today we have more data, but the advantage is still the same.</description></item></channel></rss>